ActiveCare Medical Clinics

can never get through to reception i was sitting in the lobby and the phone was ringing and all the receptionist just sat there ive been calling since 830 am this morning and they will not answer the phone

My pharmacist faxed a request for the renewal of my blood pressure medication. When the next day there was no response, I called the clinic to find out what was going on, just to hear that the request was sent yesterday only. I was assured that the new prescription would be issued the same day. It never happened. Generally, the staff in this clinic are rude, condescending and uncooperative. It takes forever to get a referral. DO NOT RECOMMEND.

I have been a patient of Dr. Bertrand for over 25 years. He has always been excellent in diagnosis and treatment. Highly recommended.

Doctor rarely has the time to listen to me during my scheduled appointments. Clinic also made a mistake in one of my referrals and failed to correct it when was sent back to them, delaying critical care by over a year. A harrowing experience that endangered my health. Don't risk yours

Worst Front desk ever. Won't change, they've been this way since day 1. Rude, loud (shout your info to the whole waiting area). Not helpful. THey'll sit there yacking while the phones are ringing away. Need to book 2 weeks in advance for semi emergencies. Can only do that online as they don't answer the phones or take them off hook.