Spa Euphoria & Wellness Retreat

Par anonpjyp

21 décembre 2011

Horrible experience

When I first walked in I noticed how dirty everything was. Getting gel nails, the brushes looked like they hadn't been cleaned, the tools she used were old and appeared not too clean. The girl that did them didn't seem to be too experienced. she applied glitter and then said she forgot to file them down smooth so she then filed off the glitter! A week later the gel nails began lifting off and the tips were falling off. Very bad quality and service. i will never go back again. Coincidentally, someone else told me that hers did the same thing from there!

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Réponse d'entreprise 10 avril 2012

I do apologize for the experience you had while visiting the spa but I assure you that all of our equipment and implements are disinfected and steralized for a half hour after every use. You can check with the Thunder Bay District Health Unit. We have a huge clientele here at the spa that absolutely love the atmosphere and the staff that work here. It is because of our amazing clients that support our spa that we are able to be expanding this spring. I guess one bad review out of thousands isn't that bad! Our two nail technicians that we have working here now are both very talented ladies and are both booked everyday all day due to the quality of their work.

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12 avril 2012

Great Experience

I recently attended Spa Euphoria with a couple of friends for pedicures and found it be a plesant surprise. The staff were friendly and accomadating and we all really enjoyed the experience. The spa appeared clean and comforable and the complimentary drinks were a nice touch. We all agreed that we would go back and try some of their other services.

Réponse d'entreprise 14 janvier 2013

Thank you...it is always a pleasure to have a fun group of ladies at the spa. We are so happy to hear you had a fun time and look forward to seeing you all again soon!!! Our four new pedicure chairs are in and awaiting your next arrival :) We appreciate your positive review!!!

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