VCA Jackson Creek Animal Hospital

Been going here for years never had an issue until new ‘nurse’ Kelly was VERY rude. I came with my daughter and the doctor had no issues with her being in the room with me as we don’t have a vehicle my daughter was there to help me. Kelly then decided to tell my daughter to leave because kellys mother had an immune disease.. No one else had an issue but her. We were also told our cat needed to be hospitalized and watched overnight for $900 but no one would be there between the hours of 12am-8am

Awful office, incompetent vet (Randa) do not go here.

Do not bring your loved pet here for any kind of emergency! I was given incorrect directions on route by them that led to an extra 30 min. The rooms were disgusting. No one had cleaned the room before we entered, there was hair everywhere. The tech who checked us in was unable to find a pulse after 10 mins she gave up. When a vet did arrive she did not touch or look at my dog she just suggested xrays and testing. Just a money grab with poorly trained staff all around.

I’ve been bringing my kitten Marcus here since his second set of vaccinations, the staff have always been very friendly and helpful. I just got him back from being nutered and they took great care of him. Highly recommend!

Was not impressed, took my dog to get neutered and it ended up costing us over $1000, and my dog a tremendous amount of stress due to the two surgeries he had to have because of their mistakes. Would not recommend this if you don’t want to see your loved one under alot of stress and pain. They also lost are personal items we brought in for our dog, then called and said they found it so we can come in to get it and then waited forever for them to say they can’t find it again. Terrible service.