Orléans Toyota

If you could indicate a negative number here I would. My Tacoma was under a recall for the frame and was being replaced for free by the Corporate office. Upon dropping it off, I asked if there were any charges that I should expect to which I was told none. Now I get a call and they are informing me that I have to pay to have my car starter hooked back up!.. they took it off to do the job (a job that was due to a fault in manufacturing). I lost it and asked for the owner to call me. The owne

Excellent and Professional Product Advisor

My daughter considered many vehicles prior to meeting with Chris Cousineau and she was so impressed with the thoroughness of explanations given by this product advisor that she is now a proud owner of a new Corolla. We witnessed her journey with this professional, and we thus highly recommend this dealer.

We have been going to Orleans Toyota for years because we appreciate them taking the time to explain all information if it should arise. When they moved to this new dealership I have not seen any poor service like some reviews suggest, in fact, they are always very helpful and professional, we are always very well treated by all the staff. Bottom line I would recommend this dealership.

Yet another perpetually terrible service visit from this dealership. They could care less about the client and it's evident by the smugness of nearly all the staff. Do yourself a favour, go somewhere else. Listen to the many other terrible ratings all over the Internet and save yourself the headache. Why build a brand new dealership if all you're going to strive to be is worse than mediocre?

Dealer provides 4...

Dealer provides 4 free oil changes with a purchase. Called and asked if I had one free change left, answer yes. Reaffirmed a free oil change when I brought the car in. 30 mins later they presented me with a $70.00 bill for a full synthetic oil change I didn't ask for. I was in the waiting room. No consultation, explanation. When I complained - I was told I should read the fine print. Complained to Toyota Canada who said it was so nice to correspond with customers and it was done now .. Crazy