My toilet base leaking problem was resolved within 2 hours after calling for the service. Thanks
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My toilet base leaking problem was resolved within 2 hours after calling for the service. Thanks
Technician Taylor came to my apartment to fix a leak in my sink and fault with my toilet. He was extremely knowledgeable and was willing to educate me as an owner. Very professional and courteous. The receptionist was efficient and provided me with all the information prior to the work.
Called in for a jet flashing drainage, wet basement problem not solved and declared they can do nothing about it. Charge me 4 hours for a 2 hour work. And I was not aware of the min. 4 hours costing me $1100+ Will never ever use them again.
Réponse d'entreprise 16 novembre 2020
Hi Side4733, thank you for sharing this review. I am sorry to hear that you didn’t feel completely satisfied with the service you were provided. We truly care about your feedback and we work very hard to provide fast, professional service at a fair rate. I would really like the opportunity to find out more about your side of the experience as we take customer service extremely seriously here at Milani. Please give me a call at (604) 430-2603 when you have time. Thank you - Ryan P
HVAC furnace installation failed City inspection because technician took shortcut for an easier job. Admin staff not proactive in resolving existing customer cases unless situation is dire and company reputation jeopardized. Chance of commissioned work executed perfectly is 50/50. If job not done right, be prepared to spend significant time on working with them on resolution and remediation. Despite great reviews everywhere, the quality of their service remains inconsistent, hit-or-miss.
Second time call this guys they show up in 2 hours did good job well done I think the guy name was Mohamed very nice guy. Thank you.
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