New West Truck Centres
3.2/5
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5925 79 Avenue Southeast, Calgary AB T2C 5K3
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3.2/5
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    PlamenK455898
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    New west truck ce...

    New west truck center (freightliner)in Calgary is the worst dealership

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    caltransport
    Par

    New west truck ce...

    New west truck center (freightliner)in Calgary is the worst dealership I have ever delt with. May 05 dropped a valve and destroyed a piston took them 25 days to fix and locate parts. The only reason it was completed in this time frame was because I had to locate the piston kit. Took weeks before i finally figured out that they were just trying to order stock from detroit and not treating it as a truck down. Sept 28 still waiting on detroits towing coverage... Not because there is no coverage but because the service is horrible and it seems like they could care less if you get the coverage. Buyer beware your truck is only as good as its dealer no matter what model truck.. Do not buy a freightliner if you are planning on having new west as your main dealership!piston took them 25 days to fix and locate parts. The only reason it was completed in this time frame was because I had to locate the piston kit. Sept 28 still waiting on detroits towing coverage... Not because there is no coverage but because the service is horrible... Buyer beware your truck is only as good as its dealer. So all in all a 3 day job at the maximum took 25 days and it is oct 15 and i am still waiting on there warranty.

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    Satwinder SS379
    Par

    Extremely disappo...

    Extremely disappointed with the service at this particular location. My new truck suffered an injector problem and it was repaired. Then, once again it had a injector problem and my truck was in the shop for over a month. Even after "fixing" the problem and passing it on the road test, my driver immediately noticed something was wrong with the truck, when he took it back they concluded it was a filter problem and charged me accordingly. No one notified me it would take so long. Bad Service! :(

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