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I was pleasantly greeted outside the door and escorted to customer service where I had an order to pick up. The girls at the desk were so helpful and knowledgeble,really made my shopping an easy, enjoyable experience. The cashier was kind and caring. My whole experience at this location left me with as smile on my face as I went to my car.
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AFTER I TRIED TO INPUT MY RECEIPT AND I COULDN'T. I WAS FRUSTRATED. NEXT DAY I CALLED AND TAMMY A REPRESENTATIVE OF TOYS RUS HELPED ME THROUGH THE PROCESS. SHE WAS KIND AND VERY UNDERSTANDING. I THINK SHE DESERVES A PROMOTION. YOUR SURVEY IS COMPLICATED AND MAYBE YOU SHOULD MAKE IT MORE EASIER FOR YOUR CUSTOMERS.
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